Higher Certificate in Office Management

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Office managers and office secretaries are the backbone of a business. They provide support to make the office run smoothly. If you want to be organized, efficient and reliable, then join this programme for a fulfilling career. The skills you will learn could stand you in good stead to run your own business one day!

Programme Purpose

  • To provide training in secretarial and office administration for both first time job seekers and employees with experience who wish to advance their careers

  • To develop practical skills in computer applications

  • To cultivate communication skills in interacting within the organization and with clients

  • To gain expertise in office procedures and managing a technology driven office

  • To train and develop office secretaries who are ethical persons of integrity

Qualification Outcomes

The Higher Certificate in Office Management will prepare you with:

  • Expertise in planning and facilitating the creation and management of correspondence and records management using office technology
  • The ability to apply management principles to carry out office duties; analyse and understand customer queries to provide top customer service
  • Good office etiquette and disciplined work habits
  • Presentation and communication skills, both verbal and non-verbal within a diverse work environment
  • The fitness to work in teams and departments of the business using appropriate channels of communication
  • The understanding of office procedures and office systems in performing the executive functions of the business

Degree Details

1 YEAR NQF Level 5

SAQA Qualification ID Number: 94574

Career opportunities

You can get a variety of jobs in an office environment upon completion of this certificate:

  • Office Manager
  • Office Secretary
  • Administrative Assistant
  • Personal Assistant
  • Customer Relations Officer
  • Accounts Clerk
  • Public Relations Officer
  • Front Office Manager

FURTHER STUDY

You will be qualified to do the following degrees:

  • Advanced Certificate in Office Management
  • Bachelor of Business Administration (BBA) in Management

CURRICULUM CORE MODULES

SEMESTER 1

CODE
TITLE
CREDITS
INFO
HOM 115
Office Management IA
12
HOM 120
Business Computing IA
12
HOM 145
Communication IA
8
HOM 155
Work Integrated Learning
8
HOM 170
Introduction to Public Relations
12
HOM 180
Basic Accounting
12
REB 117
Values, Char & Pers Enrich I
8

SEMESTER 2

CODE
TITLE
CREDITS
INFO
HLD 126
Principles of Health
8
HOM 116
Office Management IB
12
HOM 121
Business Computing IB
12
HOM 136
Basic Law
12
HOM 137
Business Administration
12
HOM 146
Communication 1B
12

Faculty of Business

Luzuko Mrwebo, Lecturer
Dean

Gelyn Musvosvi
Associate Professor

Mary Ndhlovu
Lecturer

Damon Mubinde
Senior Lecturer

Ronelle Hamilton
Lecturer

Yenny Tito de Harris
Senior Lecturer

Tandazwa Myeki
Junior Lecturer

Contract Lecturers

Madelyn Barnard-Smit
Contract Lecturer

Jocelyn Lawrence
Contract Lecturer

Mariè Heyns
Contract Lecturer

Erick Smit
Contract Lecturer

Lindani Moyo
Contract Lecturer

Regan Hamilton
Contract Lecturer

Warren Schulz
Contract Lecturer

Joy McKenzie
Contract Lecturer

Higher Certificate in Office Management